Privacy Policy

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1. Introduction

North point acupuncture respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, in compliance with the UK GDPR and the Data Protection Act 2018. By using our website, you consent to the practices described below.

2. Data We Collect
We may collect:

• Identity & contact information: Name, email address, phone number (if submitted via contact forms or email).
   
• Health information: Only if voluntarily shared through enquiries.
   
• Website usage data: IP address, browser type, pages visited, time spent on the site.
   
• Marketing preferences: Opt-in details for newsletters or promotions.
   

3. How We Use Your Data
We use personal data to:

• Respond to enquiries or messages sent via our contact form or email.
   
• Send newsletters, promotions, or updates (only if you have opted in).
   
• Improve the content and functionality of our website.
   
• Comply with legal or regulatory obligations.
   

4. Legal Basis for Processing

We process your data on the following bases:

• Consent: For newsletters and marketing communications.
   
• Legitimate interests: To respond to enquiries and improve our website.
   
• Legal obligation: For record-keeping and compliance purposes where necessary.
   

5. Cookies and Tracking

Our website uses cookies to improve your experience and gather anonymous analytics:

• Strictly necessary cookies: Essential for website functionality.
   
• Performance cookies: Collect anonymized data to improve website performance.
   
• Marketing cookies: Used only with your consent for optional newsletter or updates.
   

You can manage or disable cookies in your browser settings. Some website functionality may be affected if cookies are disabled.

6. Newsletter and Marketing
If you subscribe to our newsletter, we will use your email only to send relevant updates, offers, or health information. You can unsubscribe at any time by clicking the “unsubscribe” link in emails or contacting us directly.

7. Sharing Your Data

We do not sell your personal information. We may share your data only with:

• Third-party service providers who help manage website functionality or newsletter distribution.
   
• Legal or regulatory authorities if required by law.
   

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

9. Data Retention

We retain your personal data only as long as necessary for the purposes it was collected. For example, contact enquiry details are retained for a limited period to manage correspondence.

10. Your Rights under GDPR
You have the right to:

• Access the personal data we hold about you.
   
• Request correction or update of inaccurate data.
   
• Request deletion of your personal data, where legally permissible.
   
• Object to or restrict processing of your data.
   
• Withdraw consent for marketing communications at any time.
   

To exercise these rights, contact us using the details below.

11. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices and encourage you to review their policies separately.

12. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will be posted on this page with the revision date.

13. Contact Information

If you have questions or concerns about this Privacy Policy, please contact:

North point acupuncture
Liverpool, L17
Email: jade@northpointacupuncture.co.uk
Phone: 07711905375